Frequently Asked Questions
What is your service area?
We are currently providing our media services to the greater Sacramento and Placer County areas, including Rocklin-Roseville-Granite Bay-Lincoln-Auburn-Folsom-El Dorado Hills-Elk Grove and surrounding cities. However, we have had clients all over the United States to include Tennessee, Colorado, Georgia and Hawaii. Please contact us for out of state arrangements.
How many pictures will be taken on a real estate photoshoot?
There are many factors that determine the number of images. We generally try to cover all rooms with at least one image. Usually kitchens, living rooms, master bedrooms and exteriors require several images to cover all angles of the space. The average 2000 Sq ft home will require 25 to 35 interior images.
How do I schedule a real estate appointment?
You can book your real estate photo or video shoot by filling out our booking form located here.
Do you charge a travel fee for your real estate media services?
There is currently no travel fee charged for our real estate media services.
When will we receive our real estate media?
Photos are typically ready within 48 hours after the photoshoot, or two business days. Once the photos are ready, we will send you an email with the download instructions and a link to download your images. Videos need at least 72 hours or 3 business days to process and deliver.
How will I receive my real estate media?
You will receive an email containing a private Google Drive link where you can download your media.
What if the weather is bad?
The photoshoot can be rescheduled due to bad weather to the next available date at no charge. If you prefer to keep the appointment, we can photograph the interiors of the home, then reschedule the exteriors for a $75 return fee.
What if we need to cancel?
We understand that there are many situations that can cause a last minute cancellation. There is no cancellation fee if you notify us 24 hours before the shoot. For same day cancellations there is a $75 cancellation fee.
How long does a typical real estate photoshoot take?
The length of your photoshoot depends on several factors. An average photoshoot can take between 1 to 3 hours. However, it may take longer depending on the size of the home and any additional services requested such as video or 3d tours.
Will real estate photos be resized and optimized for the MLS?
Yes. All photos will be optimized for posting to the MLS (Multiple Listing Service). You will receive two sets of photos delivered with every order. One for MLS, and another for print or for your personal website.